Refund policy

All products sold by Texas Pro Print are custom-made and produced to order. For this reason, all sales are final, and we do not accept returns, exchanges, or refunds.

If your order arrives damaged, defective, or incorrect, you must notify us within 7 days of delivery with your order number and photo documentation of the issue. Texas Pro Print will review the claim and, at our discretion, may provide a corrected reprint or other appropriate remedy. 

Texas Pro Print is not responsible for:

• Customer-provided designs that contain errors after approval

• Files that do not meet print-ready specifications

• Delays caused by incomplete information, missing files, or design approvals

By placing an order, you agree to review all proofs carefully and confirm that all information is accurate and acceptable prior to production.

For all concerns, contact us through the website’s contact form or by email at team@texasproprint.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Unfortunately, we cannot accept returns on gift cards and must be fulfilled with 1 year of issuance.